What makes up a course in Humanagement?
Various articles put together make up a course in Humanagement. To be able to set up a course easily, you have to make sure the articles needed to make up the course are created. Learn how to create a KB Article HERE
How to create a course
The following steps will guide you on how to create a course in Humanagement.
Step 1:
Login to your Humanagement Dashboard.
Step 2:
Click "Knowledge Base" from the navigation pane on the left side of your screen to reveal the knowledge base features.
Step 3
Click "Create New Course" from the drop-down menu to create course.
Step 4:
Give your course a name along with other necessary details
step 5
Drag and drop articles needed to make up the course from the pane of the right hand side.
Step 6
Click on "Create Course" when done.
Please Note:
- You can add many articles and sections to your course
- The search bar is used to search for article titles
- If an article is missing from your course, quickly create one without leaving the course center by clicking "Create Article."
Explanations of Course Terms
- Course Name: This is the name your course will be called.
- Course Category: This is different from the KB Articles category. It is used to categorize the course based on what or who it's designed for, e.g., onboarding, customer service orientation, etc.
- Priority Assignment: This gives your course priority control and defines when it's shown to users assigned. For example, a "group 1" course will be shown first, and until it is completed, the user will not be allowed to do another course.
- Assign to Division: Just like articles, courses can be assigned to divisions.
- Assign to Individuals: A course can be assigned to specific individuals within your company.
- Assign to Position: You can also assign courses to positions. This automatically assigns the course to anyone in that position.
- Assign to responsibilities: This allows you to assign a course to a pre-created set of responsibilities created for a user within your company.
- Course Description: This allows you to describe what the course is about and what users should expect. You can also input course rules and any other specific course details, if applicable.
- Section: This allows you divide your course into different sections, eg Section 1 Introduction, etc
Learn more about How to assign articles and Courses in the video below.